I Don’t Have Internet Connection! What do I do?
Take the following steps:
1. Unplug the power cord from your router. Wait 20-30 second and plug it back in then try to access the Internet
2. If that doesn’t work, unplug the power cord from the Sooner Wireless radio. Wait 20-30 seconds and plug it back in then try to access the internet.
3. If that doesn’t work, call Sooner Wireless at 405-309-9434. About 90% of service problems can be dealt with over the phone. If we can’t resolve the problem over the phone, we will dispatch a technician to come to your home to resolve it.
I Hit the Reset Button on My Router…What do I do Now?
Oops. So, another reason Sooner Wireless is different from the competition; we are more hands on. We specifically assign Static IP addresses to every single customer. Nobody, else on the entire network has the same IP address as you. The upside; we eliminate the chances of internet traffic congestion. The downside; when you hit the reset button on the back of your router, it wipes out all of our configurations, including your wireless encryption protection. Not a good idea! Leave it to the wireless experts and we’ll take care of you. Give us a call at 405-309-9434 and we’ll most likely be able to walk you through how to re-input those configurations and get you back on the road.
A good tip…write in large letters on a sticky note “DO NOT PUSH RESET BUTTON” and put it on your router ;~)
Network (DNS & EMail) Information
Sooner Wireless DNS Server Addresses
DNS 1: 10.10.0.2
DNS 2: 10.10.0.3
Sooner Wireless Email Location
We recommend everyone purchase a UPS (Uninterruptible Power Supply) and put your wireless Internet radio transmitter and router behind it. A UPS can help save your router in the event of storms and power outages. Not to mention your computer!
~ Sooner Wireless routers are a unique brand which integrates with out other hardware allowing us to more easily troubleshoot your network or help you manage it yourself. We’ll set it up with the rest of your equipment upon installation and our price is comparable to other routers on the market.
~ Should you not be interested in a Sooner Wireless router, we recommend the Linksys WiFi router by Cisco
Voice over IP (VoIP)
Voice over IP (VoIP)
Are you tired of paying high prices for land line and long distance services? VoIP allows you to have:
~ Phone service directly through your computer via your internet service!
~ Annual payments beginning as low as 39.99!
~ Long distance is included in your annual fees!
We strongly recommend the following VoIP services/devices:
Portable and Secure Information
Information: On the Go and Sharing with Others
~ IronKey: See how IronKey keeps your portable information SAFE…AND if you lose it, you can destroy the information remotely!
~ DropBox: Works like any other folder on your computer, but syncs via the internet to whichever computers and smartphones you have allowed access! Your information, accessible anywhere you go and to whomever you choose!